CUSTOMER CARE

We're here to help

Whether you are discovering something new or need help after an order, we'll guide you to the right place.

AFTER YOU BUY

Orders & aftercare

For order status, delivery issues, returns, complaints, warranty and service, contact our support team.

Please include your order number and the email used at checkout.

Delivery, returns & FAQs

PRODUCT ENQUIRIES

Send us a message

Prefer a form? Ask us anything about a discovery or product before purchasing. For an existing order, please email our support team above.

COMPANY INFORMATION

Our company

ALPHA ZAL AB

Company registration no. 559602-4777

Linnégatan 34, 114 47 Stockholm, Sweden

This address is for business correspondence, not product returns. For return help, please contact KASRIVA Support before sending anything.